MultiGift.com attaches great importance to the protection of your privacy. We think it is important that you have confidence in how we handle your data. Below you can read what we do with your data.

1. General

• After a request or order has been made (online), the data provided will only be used to answer your question or to process your order.
• Data provided for the follow-up of general and non-binding requests will not be stored or recorded. Only when you place an order with us (online) will your data be recorded in our customer database, which is necessary for the processing of your order.
• Our employees only consult customer data if this is necessary for the execution of our services and / or for the processing of your order. Our employees only have access to parts that are relevant to the performance of the work of the employee in question.
• For the delivery of orders, we use external carriers with whom we have to share delivery addresses and contact persons (logically).
• Customers of MultiGift automatically receive our periodic newsletter with an average frequency of 4 times a year. You can of course unsubscribe definitively from this non-binding newsletter with one mouse click.
• Customer data is not shared and is protected against infringement by third parties. In any case, we will retain your data for as long as the law obliges us to retain your data. 
• Wij bewaren uw gegevens in ieder geval zolang de wet ons verplicht om uw gegevens te bewaren.
• For your and our safety, camera images are recorded around and in our business premises in Noordwijk. These images are automatically deleted after 4 weeks.
• For the correct functioning of our websites and to improve the websites, we use functional and analytical cookies. Data in cookies cannot be traced back to you as a person. Please also read our cookie policy. 
• We have engaged recognized reputable ICT suppliers for the maintenance of our software and equipment. These suppliers have been carefully selected. Agreements have been made with them about (preventive) maintenance, security and privacy. If unauthorized persons gain access to our data, we will report this to the Dutch Data Protection Authority.

2. Your rights

• You have the right to You have the right to inspect your data.
• On request, we will send you an overview of what has been recorded.
• If data is incorrect, you have the right to have it corrected or deleted by us. It may happen that it is not possible to (fully) comply with a request. For example, if it conflicts with other legal requirements that we must comply with.
• If you would like an overview of your data, please send an email to privacy@multigift.com.

3. Complaints

• Despite the fact that we only process limited personal data within the meaning of the GDPR, we have done everything we can to do what we record carefully and transparently. If you nevertheless have complaints about the way in which we handle your data, please send an email to avg@multigift.com. Then we will contact you to discuss this with you.
• If we do not reach an agreement with you, we hereby draw your attention to the fact that you have the right to file a complaint with the Dutch Data Protection Authority at any time.

Related: Terms and Conditions | Cookie policy